When booking an international flight, the name on your airline ticket must match the name on your passport or government-issued identification. Even a small spelling mistake can lead to check-in issues or denied boarding. Understanding the ZIPAIR name change policy can help you correct eligible errors before your departure.

ZIPAIR generally allows minor name corrections to fix typographical errors or update a passenger’s name following a legal change, provided supporting documentation is submitted. However, tickets are non-transferable, meaning you cannot change the booking to a different traveler after the reservation has been made.

This guide explains the ZIPAIR name correction rules, eligible name changes, required documents, possible fees, and the steps to request a correction.

Can You Change the Name on a ZIPAIR Ticket?

ZIPAIR permits certain name corrections if the passenger remains the same individual. Examples may include:

• Correcting minor spelling mistakes.
• Fixing typographical errors.
• Reversing first and last names entered incorrectly.
• Updating a name after marriage or another legal name change with supporting documents.

A ticket cannot be transferred to another person. If a different traveler needs to fly, the original ticket generally must be canceled (subject to the fare rules), and a new booking must be made.

ZIPAIR Name Change Rules

Before requesting a name correction, keep these important rules in mind:

• The passenger’s identity must remain the same.
• The corrected name should exactly match the passport or travel document.
• Name corrections should be requested as soon as an error is noticed.
• Legal name changes may require official supporting documents.
• Ticket ownership cannot be transferred to another traveler.

Minor Name Corrections

ZIPAIR may accept requests to correct small errors such as:

• Misspelled first or last names.
• Incorrect letter placement.
• Missing or extra letters.
• Swapped given name and surname.
• Formatting mistakes.

These corrections are intended only to ensure the booking matches the passenger’s official identification and do not permit changing the passenger’s identity.

Legal Name Changes

Passengers who have legally changed their name—for example, after marriage—may request an update by providing appropriate documentation.

Supporting documents may include:

• Marriage certificate.
• Court order.
• Updated passport.
• Government-issued identification reflecting the new name.

ZIPAIR reviews such requests individually and may require additional verification before approving the correction.

ZIPAIR Name Change Fee

ZIPAIR does not publish a standard name change fee that applies to every booking.

Whether a fee applies depends on factors such as:

• Type of correction requested.
• Fare conditions.
• Timing of the request.
• Supporting documentation.

Minor corrections may be processed without significant charges, while other requests may require additional review or may not be permitted under the ticket conditions.

How to Request a ZIPAIR Name Correction

If you notice an error in your booking, take action as soon as possible.

Step 1: Review Your Booking

Check your confirmation email and compare the passenger name with your passport.

Step 2: Gather Supporting Documents

If applicable, prepare:

• Passport
• Government-issued ID
• Marriage certificate
• Court order
• Other legal documents

Step 3: Contact ZIPAIR Customer Support

Submit your correction request through ZIPAIR’s customer support channels and provide the required documentation.

Step 4: Wait for Confirmation

Once your request has been reviewed, ZIPAIR will notify you whether the correction has been approved.

Can You Transfer a ZIPAIR Ticket to Another Person?

No.

ZIPAIR tickets are issued for the named passenger only and cannot be transferred to someone else after booking.

If another person needs to travel, a new reservation must generally be made in that passenger’s name.

Tips to Avoid Name Correction Issues

• Enter your name exactly as it appears on your passport.
• Double-check all passenger details before completing payment.
• Review your confirmation email immediately after booking.
• Request corrections as soon as an error is discovered.
• Keep copies of all correspondence and supporting documents.

Conclusion

The ZIPAIR name change policy allows passengers to request eligible name corrections for minor spelling mistakes and certain legal name changes, provided the traveler remains the same person and appropriate documentation is supplied. Ticket transfers to another individual are not permitted. To avoid travel disruptions, ensure that the name on your reservation exactly matches your passport and request any necessary corrections as soon as you identify an error.

Frequently Asked Questions