When booking a flight through JustFly, it’s important to ensure that the passenger’s name exactly matches the name on their passport or government-issued identification. Even a small spelling mistake can cause check-in delays or boarding issues. Understanding the JustFly name change policy can help you correct eligible errors before your scheduled departure.

As an online travel agency (OTA), JustFly follows the policies of the airline operating your flight. While minor name corrections may be possible in certain cases, complete name changes or ticket transfers are generally not permitted once the ticket has been issued. Whether a correction is allowed depends on the airline’s fare rules and the type of ticket purchased.

This guide explains JustFly’s name correction process, eligibility, fees, required documents, and the steps to request a correction.

Can You Change the Name on a JustFly Ticket?

JustFly may assist passengers with eligible name correction requests, subject to the airline’s policies.

Examples of eligible corrections include:

• Correcting minor spelling mistakes.
• Fixing typographical errors.
• Correcting reversed first and last names.
• Updating a name after a legal name change with supporting documentation.

However, tickets cannot generally be transferred to another traveler after they have been issued. If a different person needs to travel, a new booking is usually required.

JustFly Name Change Rules

Before requesting a correction, keep these important rules in mind:

• Name corrections are subject to the operating airline’s policy.
• The passenger’s identity must remain the same.
• Complete passenger substitutions are generally not allowed.
• Supporting documents may be required for legal name changes.
• Requests should be submitted as soon as the error is discovered.
• Additional airline and JustFly service fees may apply.

Minor Name Corrections

JustFly may help process requests for small errors, including:

• Misspelled first or last names.
• Missing or extra letters.
• Typographical mistakes.
• Reversed first and last names.

Approval depends on the airline’s own name correction policy and fare conditions.

Legal Name Changes

Passengers who have legally changed their name due to marriage, divorce, or a court order may be able to update their reservation.

Supporting documents may include:

• Updated passport.
• Government-issued ID.
• Marriage certificate.
• Divorce decree.
• Court order.

The airline reviews each request individually before approving the correction.

JustFly Name Change Fee

JustFly does not have a fixed name change fee that applies to every booking.

The total cost depends on:

• The airline’s policy.
• Fare conditions.
• Destination.
• Ticket type.
• Timing of the request.

If the airline permits a correction, passengers may be required to pay:

• Airline name correction fees.
• Any fare difference, if applicable.
• JustFly service fees for processing the request.

How to Request a Name Correction Through JustFly

Step 1: Check Your Booking

Review your confirmation email and compare the passenger name with your passport.

Step 2: Prepare Supporting Documents

If required, gather:

• Passport
• Government-issued ID
• Marriage certificate
• Court order
• Other legal documents

Step 3: Contact JustFly Customer Support

Provide:

• Booking reference (PNR)
• Passenger name
• Flight details
• Description of the error
• Supporting documents, if applicable

JustFly will coordinate with the operating airline to determine whether the requested correction can be approved.

Step 4: Receive Confirmation

Once the airline reviews the request, JustFly will notify you of the outcome and any applicable charges.

Can You Transfer a JustFly Ticket to Another Person?

No.

JustFly generally cannot transfer a ticket to a different traveler because airline tickets are typically issued in the name of a specific passenger. If another person needs to travel, the original reservation may need to be canceled (subject to the fare rules), and a new booking must be made.

Tips to Avoid Name Correction Issues

• Enter your name exactly as shown on your passport.
• Double-check passenger information before completing your booking.
• Review your confirmation email immediately after purchase.
• Contact JustFly as soon as you notice an error.
• Keep copies of your booking confirmation and correspondence.

Conclusion

The JustFly name change policy allows eligible passengers to request minor name corrections, such as spelling mistakes or legal name updates, subject to the operating airline’s rules. Since JustFly is an online travel agency, all name correction requests must comply with the airline’s fare conditions, and additional service fees may apply. Complete ticket transfers to another traveler are generally not permitted. To avoid travel disruptions, ensure the name on your booking exactly matches your passport and contact JustFly as soon as you notice any errors.

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