When booking a flight with Aeromexico, passengers should enter their name carefully and make sure it corresponds with their official identification or passport. An incorrect spelling or passenger name can create problems during check-in, document verification, or boarding.
The Aeromexico Airlines Name Change Policy distinguishes between correcting a misspelled passenger name and making a full name change. Aeromexico’s current fare information states that misspelled names can be corrected free of charge when an official ID is presented. However, a name change that replaces the passenger can be subject to an additional fee and specific deadlines.
For international flights, Aeromexico currently states that a name change with an additional charge must be requested no later than 15 days before departure. For domestic flights, the name change must be requested no later than 3 hours before departure.
This guide explains the Aeromexico name correction rules, name-change fees, deadlines, legal name changes, and the process for requesting a correction.
Can You Change the Name on an Aeromexico Ticket?
Yes, but the rules depend on the type of name change and the fare purchased.
Aeromexico currently makes a distinction between:
- Name correction: Fixing a spelling or typing error for the same passenger.
- Name change: Changing the passenger name, subject to the applicable fee and deadline.
- Passenger substitution: Replacing the original traveler with another person, which may be restricted by the ticket conditions.
Aeromexico states that spelling corrections can be made without an additional charge when the passenger provides an official identification document.
For eligible fares, an actual name change can be permitted for an additional charge. The deadline depends on whether the flight is domestic or international.
Aeromexico Name Correction Policy
If your name contains a spelling mistake, Aeromexico allows eligible corrections without an additional name-correction charge.
For the correction, Aeromexico states that an official ID is required.
Examples of possible spelling errors include:
- Misspelled first name.
- Misspelled last name.
- Typographical error.
- Incorrect letter in the passenger’s name.
- Minor error that does not represent a different traveler.
A name correction should be requested as soon as you notice the mistake.
Aeromexico Name Change Rules
Aeromexico’s current fare conditions state:
International Flights
For international flights, one name change is permitted with an additional charge, and the request must be made no later than 15 days before departure.
Domestic Flights
For domestic flights within Mexico, Aeromexico permits a name change with an additional charge when the request is made no later than 3 hours before departure.
The service is currently not available for tickets purchased at the Brazil point of sale or tickets originally paid for using a Travel Voucher/EMD Compensation.
Aeromexico Name Change Fee
The name-change fee depends on the route, point of sale, fare, and other booking conditions.
Aeromexico’s published fare tables show different name-change charges for different markets. For example, its current AM Plus information lists:
| Market | Name Change Charge |
|---|---|
| Domestic Mexico | 1,350 MXN |
| USA | 123 USD |
| Canada | 123 USD |
| Europe | 182 USD |
| Japan | 182 USD |
| Korea | 182 USD |
| Argentina & Chile | 182 USD |
| Brazil | 182 USD |
| Colombia, Peru & Ecuador | 123 USD |
| Central America & Caribbean | 123 USD |
These amounts are published for the AM Plus fare and may vary depending on the fare family, route, point of sale, currency, and applicable conditions.
Aeromexico’s fare information also shows different charges for other fare families, so passengers should confirm the fee applicable to their specific ticket before requesting a change.
Is Aeromexico Name Correction Free?
Yes, eligible spelling corrections are free of the additional name-change charge.
Aeromexico states that corrections can be made without an additional charge when the passenger’s name contains a spelling error, and an official identification document must be presented.
This is different from a paid name change.
For example:
Incorrect: Jonh Smith
Correct: John Smith
If the issue is a genuine spelling mistake and the same passenger is traveling, it may qualify as a name correction rather than a paid name change.
Aeromexico Basic Fare Name Change Policy
Passengers with Aeromexico’s Basic fare should pay particular attention to the fare restrictions.
Aeromexico’s current Basic fare information states that name changes are not allowed, although corrections can be made when the passenger’s name contains a spelling mistake. An official document is required for the correction.
Therefore, passengers with a Basic ticket should not assume that they can make a full passenger-name change.
Aeromexico Legal Name Change Policy
If your legal name has changed after booking your flight, contact Aeromexico as soon as possible.
Common situations include:
- Marriage.
- Divorce.
- Court-approved name change.
- Other legally recognized name changes.
You may be asked to provide documentation such as:
- Updated passport.
- Government-issued ID.
- Marriage certificate.
- Divorce documentation.
- Court order.
The purpose of the documents is to establish that the updated name belongs to the same passenger.
Because Aeromexico’s published rules distinguish between spelling corrections and name changes, passengers should have their official documentation available when contacting the airline.
How to Change the Name on an Aeromexico Ticket
Step 1: Check Your Ticket
Review your booking confirmation and compare the passenger name with your passport or official ID.
Step 2: Identify the Error
Determine whether you have:
- A spelling mistake.
- A typographical error.
- A legal name change.
- A complete passenger-name change.
Step 3: Prepare Your Documents
For a spelling correction, keep your official ID available.
For a legal name change, prepare the appropriate legal documentation.
Step 4: Contact Aeromexico
Contact Aeromexico’s customer service or the place where you purchased your ticket.
Aeromexico currently lists its Call Center at:
Aeromexico Call Center: (55) 5133 4000
Step 5: Provide Your Booking Information
You may need to provide:
- Reservation code.
- Passenger name.
- Ticket number.
- Flight number.
- Travel date.
- Correct name.
- Official identification.
Step 6: Pay the Applicable Fee
If the request qualifies as a paid name change, Aeromexico will apply the applicable charge.
Step 7: Confirm Your Updated Ticket
After the correction or name change is processed, review your updated reservation and make sure the passenger information is correct.
Aeromexico Name Change for Travel Agency Bookings
If you purchased your Aeromexico ticket through a travel agency or online travel agency, contact the company that issued your ticket.
The agency may need to process:
- Name corrections.
- Name changes.
- Ticket reissues.
- Cancellations.
- Refund requests.
Have both your agency booking number and Aeromexico reservation code available when contacting the agency.
Aeromexico Name Change for International Flights
International bookings can have stricter requirements because of passport and immigration regulations.
Aeromexico currently states that an international name change can be made with an additional charge up to 15 days before departure.
The name should be consistent with the traveler’s passport and other required travel documents.
Passengers should not wait until the airport to report a name problem.
Aeromexico Name Change for Domestic Flights
For domestic flights within Mexico, Aeromexico currently allows an eligible name change with an additional charge when requested up to 3 hours before departure.
However, fare restrictions can apply.
For example, Aeromexico’s Basic fare states that name changes are not allowed, while spelling corrections may still be made when supported by an official document.
What Happens If the Name on My Aeromexico Ticket Is Wrong?
If you notice that your name is incorrect, contact Aeromexico immediately.
An incorrect name can cause problems with:
- Check-in.
- Passport verification.
- Security procedures.
- Boarding.
- International travel documentation.
If the error is simply a spelling mistake, Aeromexico states that an eligible correction can be made without an additional name-correction charge when official identification is presented.
Can You Change an Aeromexico Ticket to Another Person?
A passenger should not assume that a ticket can simply be transferred to another traveler.
Aeromexico’s name-change rules are subject to the applicable fare and ticket conditions. Some fares, including the current Basic fare, specifically prohibit name changes while allowing only eligible spelling corrections.
If you want another person to travel instead of the original passenger, contact Aeromexico before making any changes to determine whether the booking permits such a request.
Tips to Avoid Aeromexico Name Change Problems
- Enter your name carefully when booking.
- Compare your ticket with your passport before completing the purchase.
- Review the confirmation immediately after booking.
- Contact Aeromexico as soon as you find a spelling error.
- Keep your official ID available.
- Keep legal documents ready if your name has changed.
- Check the fare rules before purchasing.
- If you booked through an agency, contact the agency for assistance.
- Do not wait until the airport to report a name problem.
Conclusion
The Aeromexico Airlines Name Change Policy distinguishes between a spelling correction and a full name change. Eligible spelling mistakes can be corrected without an additional charge, provided the passenger presents an official identification document.
For an actual name change, Aeromexico currently permits one paid name change on eligible international bookings when requested no later than 15 days before departure. For eligible domestic bookings, the deadline is 3 hours before departure.
Name-change fees vary according to the fare, route, point of sale, and other booking conditions. Basic fares have stricter restrictions and currently allow spelling corrections but do not permit full name changes.
Passengers should review their reservation immediately after booking and contact Aeromexico as soon as they discover an error. Keeping the booking reference, ticket information, passport or official ID, and any legal documents ready can help make the correction process easier.
Frequently Asked Questions
Aeromexico allows eligible name changes for certain fares and routes, subject to an additional charge and applicable deadline. Spelling corrections can be made free of charge when eligible and supported by official identification.
No additional name-change charge applies to eligible spelling corrections. Aeromexico states that an official ID must be presented for the correction.
For international flights, Aeromexico currently states that a paid name change must be requested no later than 15 days before departure. For domestic flights, the deadline is 3 hours before departure.
The fee depends on the fare and route. Current published tables show different charges by market; for example, the AM Plus fare lists 1,350 MXN for domestic Mexico and 123–182 USD for several international markets.
A full name change is not permitted on the current Basic fare. However, eligible spelling corrections can be made when the passenger provides an official document.
Yes. Aeromexico states that spelling corrections can be made without an additional charge when the passenger provides an official ID.
Contact Aeromexico and provide documentation supporting the legal name change. The airline can determine whether the request qualifies as a correction or name change under your ticket conditions.
For a spelling correction, Aeromexico states that an official identification document is required. For a legal name change, additional documentation such as a marriage certificate or court order may be requested.