The Sun Country Airlines Name Change Policy explains what passengers should do when the name on a reservation is incorrect. Sun Country Airlines tickets are non-transferable, which means a ticket issued to one passenger cannot simply be transferred to another person. The airline also requires the ticket to accurately identify the passenger who will travel.
If you notice a spelling mistake or incorrect passenger information on your reservation, it is important to contact Sun Country Airlines as soon as possible. Correcting an error for the same traveler is different from replacing the original passenger with someone else.
Sun Country Airlines Name Change Policy
Sun Country Airlines requires passengers to make sure that the name shown on the ticket accurately identifies the person traveling. According to the airline’s Contract of Carriage, tickets are not transferable. A ticket presented by someone other than the passenger named on the ticket can be considered invalid.
Passengers should therefore check their name carefully when making a reservation.
Common reasons to contact Sun Country about passenger information include:
- Spelling errors
- Typographical mistakes
- Incorrect first or last name
- Name information that does not match travel identification
- A legal name change
- Incorrect passenger information entered during booking
The airline should be contacted before travel if you discover an error.
Sun Country Name Correction vs. Name Change
There is an important difference between correcting a passenger’s information and transferring a ticket to another person.
Sun Country Name Correction
A correction involves the same passenger whose information was entered incorrectly.
For example, if the passenger’s legal name is Daniel Johnson, but the reservation contains a spelling mistake, the passenger should contact Sun Country Airlines to determine whether the information can be corrected.
Sun Country Name Change
Replacing the original traveler with another person is not permitted because Sun Country tickets are non-transferable. The airline’s Contract of Carriage states that the passenger named on the ticket is the person entitled to transportation.
Therefore, you should not attempt to give your Sun Country ticket to a friend or family member.
Can I Change the Name on a Sun Country Ticket?
A passenger cannot transfer a Sun Country ticket to another traveler.
Sun Country states that tickets are not transferable. If a ticket is used by someone other than the passenger to whom it was issued, the ticket can be considered void and may be ineligible for a refund.
If the problem is simply a mistake in the passenger’s own name, contact Sun Country Customer Service before traveling to determine what correction options are available.
Sun Country Name Correction for Spelling Mistakes
If your name contains a spelling error, contact Sun Country Airlines as soon as you notice the problem.
Examples can include:
- A missing letter
- An extra letter
- Transposed letters
- Incorrect spelling of the first name
- Incorrect spelling of the last name
- Incorrect passenger information entered during booking
The goal should be to make sure the reservation accurately identifies the passenger who will actually travel.
Because Sun Country’s published Contract of Carriage does not establish a universal fee or self-service procedure for every name-correction situation, passengers should contact the airline for instructions specific to their booking.
Sun Country Name Change After Marriage
If you have legally changed your last name after marriage, contact Sun Country Airlines before your flight.
Because the airline requires the ticket to accurately state the passenger’s name, the passenger should explain that the request concerns the same traveler rather than transferring the ticket to another person.
Have your reservation details and applicable identification or legal documentation available if Sun Country requests them.
Sun Country Name Change After Divorce
Passengers who have legally changed their name after divorce should contact Sun Country before traveling.
Explain that your legal name has changed and that you need assistance with the passenger information on your reservation. Sun Country can advise you about the documentation or procedure required for your particular booking.
Do not assume that a legal name change allows you to transfer the ticket to another passenger.
Sun Country Name Change After Booking
If you discover a name error after completing your reservation, contact Sun Country Customer Service rather than waiting until the airport.
Sun Country’s customer service information lists 1-651-905-2737 for customer service. The airline also directs customers to its customer-service channels for booking-related questions.
When contacting Sun Country, keep the following information ready:
- Confirmation number
- Passenger’s correct name
- Travel date
- Flight number
- Original booking information
- Government-issued identification, if requested
How to Correct a Name on a Sun Country Reservation
If the passenger’s name is incorrect, follow these general steps:
- Review your Sun Country reservation.
- Compare the passenger name with your travel identification.
- Identify the exact error.
- Contact Sun Country Customer Service.
- Explain that the request concerns the same passenger.
- Provide your confirmation number and correct passenger information.
- Follow any documentation instructions provided by the airline.
- Confirm that the corrected passenger information has been updated before your trip.
Sun Country also provides digital tools through its website and mobile app for managing trips and other travel-related tasks.
Sun Country Airlines Name Change Fee
Sun Country does not publish one universal fee that applies to every passenger-name correction.
The important distinction is that ticket transfers are not permitted. If the same passenger has an error in their name, the airline should be contacted to determine whether the requested correction can be made and whether any charge applies to the specific reservation.
Passengers should confirm the applicable cost directly with Sun Country before making any changes.
Is Sun Country Name Correction Free?
There is no single published name-correction fee that can be applied to every reservation.
A simple spelling mistake and a legal name change may require different handling. Contact Sun Country Customer Service and provide the booking details so the airline can explain the applicable requirements.
Can I Transfer My Sun Country Ticket to Someone Else?
No. Sun Country tickets are non-transferable.
The airline’s Contract of Carriage states that a ticket is valid for the passenger named on the ticket. If another person attempts to use the ticket, the ticket may be considered void and may not be eligible for a refund.
For example, if John Smith purchases a Sun Country ticket but later cannot travel, he cannot simply change the passenger name to Michael Smith and give the ticket to him.
Sun Country Name Change Before Check-In
It is best to resolve any passenger-name discrepancy before check-in.
If the name on your reservation is incorrect, contact Sun Country before arriving at the airport. This gives the airline time to review your booking and explain what can be done.
The airline’s Contract of Carriage places responsibility on the purchaser and passenger to ensure that the ticket accurately states the passenger’s name.
Sun Country Name Change at the Airport
Passengers who discover a name discrepancy shortly before departure should contact Sun Country as soon as possible.
However, waiting until the airport can create additional complications, especially if the reservation does not accurately identify the traveler.
For this reason, review your reservation shortly after booking and contact Sun Country if you notice an error.
Sun Country Name Change Through a Travel Agency
If your Sun Country ticket was purchased through a travel agency or another booking provider, contact the agency that issued the reservation for assistance.
The agency may need to coordinate with Sun Country regarding the booking.
Keep your confirmation number and the correct passenger information available when requesting help.
Sun Country Name Change for Another Passenger
Sun Country does not permit an existing ticket to be transferred to another passenger.
The airline’s terms specifically state that tickets are not transferable and that transportation is provided to the passenger named on the ticket.
This means a passenger cannot simply replace their name with the name of a friend, family member, or another traveler.
Sun Country Name Change Policy at a Glance
| Name Change Situation | Sun Country Policy |
|---|---|
| Transfer ticket to another person | Not permitted |
| Use ticket under another passenger’s name | Not permitted |
| Passenger name spelling mistake | Contact Sun Country for assistance |
| Incorrect passenger information | Contact Sun Country |
| Legal name change | Contact Sun Country before travel |
| Name transfer to family member | Not permitted |
| Standard name-change fee | No universal fee published |
| Ticket must identify traveler accurately | Yes |
| Name correction before travel | Recommended |
Sun Country’s Contract of Carriage states that tickets are non-transferable and that the ticket must accurately state the passenger’s name.
Final Thoughts
The Sun Country Airlines Name Change Policy is primarily about making sure the ticket correctly identifies the passenger who will travel. Sun Country tickets are non-transferable, so passengers cannot simply replace themselves with another traveler.
If you notice a spelling mistake, incorrect passenger information, or a legal name change, contact Sun Country before your departure. Providing the correct reservation details early can give the airline time to review the request and explain the available options.
Frequently Asked Questions About Sun Country Name Change Policy
You cannot transfer your Sun Country ticket to another passenger. If your own passenger information is incorrect, contact Sun Country to determine whether a correction can be made.
If you notice a spelling error, contact Sun Country Customer Service as soon as possible and explain the issue. The airline can review your reservation and provide instructions for your specific situation.
No. Sun Country tickets are non-transferable. A ticket issued to one passenger cannot simply be changed to another person’s name.
If you have legally changed your name after marriage, contact Sun Country before your trip and explain that the reservation belongs to the same passenger whose legal name has changed.
Sun Country does not publish one universal fee for every passenger-name correction. Contact the airline to determine whether a charge applies to your specific booking.
Contact Sun Country Customer Service with your confirmation number, travel information, and correct passenger name. Follow any documentation instructions provided by the airline.
The airline’s Contract of Carriage states that the purchaser and passenger are responsible for ensuring that the ticket accurately states the passenger’s name.
No. Sun Country tickets are non-transferable. A ticket presented by someone other than the passenger named on the ticket can be considered void and may be ineligible for a refund.
You should review the applicable Sun Country cancellation and reservation rules rather than attempting to transfer the ticket to another traveler. Sun Country states that tickets are non-transferable.