When booking a flight with SWISS International Air Lines, passengers should make sure that the name on their reservation matches their passport or government-issued identification. A spelling mistake or incorrect passenger detail can create difficulties during check-in, security verification, or boarding.

Understanding the SWISS Air Name Change Policy can help travelers determine whether an incorrect name can be corrected before departure. SWISS distinguishes between correcting passenger information for the original traveler and transferring a ticket to another person. SWISS’s published conditions state that a ticket is not transferable and that passengers must be able to provide proof of identity when traveling.

A name correction is therefore different from changing the passenger completely. Depending on the circumstances, ticket conditions, and itinerary, SWISS may require the passenger to contact the airline or the agency that issued the ticket.

Can You Change the Name on a SWISS Air Ticket?

SWISS generally distinguishes between a name correction and a passenger change.

Name Correction

If the passenger is the same person but the reservation contains an incorrect name, you should contact SWISS or the ticketing agency to determine whether the correction can be processed.

Possible examples include:

• Minor spelling mistakes.
• Typographical errors.
• Incorrectly entered passenger information.
• Certain legal name changes supported by official documents.

The correction should not change the identity of the original traveler.

Changing the Passenger

Changing the name from the original passenger to a completely different person is generally not permitted. SWISS’s published tariff conditions state that a ticket is not transferable.

Therefore, a name correction should not be confused with transferring a ticket to another traveler.

SWISS Air Name Correction Rules

Before requesting a correction, keep these important points in mind:

• The original passenger must remain the traveler.
• SWISS tickets are generally non-transferable.
• The airline may verify passenger identity.
• The applicable fare and ticket conditions determine whether a correction or reissue is possible.
• Partner-airline itineraries may require additional review.
• Name-related requests should be made before departure whenever possible.

SWISS’s published conditions state that passengers must provide proof of identity and that an electronic ticket is valid for carriage when issued in the passenger’s name.

Minor Name Corrections

If you notice a small spelling or typing error after booking, contact SWISS as soon as possible.

Examples may include:

• Misspelled first name.
• Misspelled surname.
• Typographical error.
• Incorrectly entered name information.
• Name information that needs to be corrected to correspond with the passenger’s travel document.

Whether the correction can be made and whether a ticket needs to be reissued depends on the individual booking and applicable fare rules.

It is better to request the correction before arriving at the airport rather than waiting until check-in.

SWISS Air Legal Name Change Policy

Passengers who have legally changed their name may need to request an update to their booking.

Common situations include:

• Marriage
• Divorce
• Court-ordered name change
• Other legally recognized name changes

Supporting documents may include:

• Updated passport.
• Government-issued ID.
• Marriage certificate.
• Divorce decree.
• Court order.

The documents should establish that the new name belongs to the same passenger named on the original reservation.

Because the exact requirements can vary by ticket and itinerary, passengers should contact SWISS or their ticketing agency before making assumptions about the correction.

SWISS Air Name Change Fee

There is no single name-change fee that applies to every SWISS booking.

Any applicable charge can depend on:

• Ticket type.
• Fare conditions.
• Type of correction.
• Whether the ticket has already been issued.
• Whether a reissue is required.
• Whether the itinerary includes another airline.
• Where the ticket was purchased.

SWISS’s published tariff conditions indicate that passenger-requested changes can require fare recalculation and applicable charges depending on the type of change and fare rules.

Therefore, passengers should check their individual booking before assuming that a name correction will be free.

How to Request a SWISS Air Name Correction

Step 1: Review Your Booking

Check your SWISS booking confirmation and compare the passenger’s name with the passport or government-issued ID.

Step 2: Identify the Error

Determine whether the issue is:

• A spelling mistake.
• A typing error.
• A legal name change.
• A completely different passenger name.

Step 3: Prepare Supporting Documents

For a legal name change, keep documents such as:

• Passport
• Government-issued ID
• Marriage certificate
• Divorce decree
• Court order

Step 4: Contact SWISS

Contact the SWISS Service Centre or the travel agency that issued your ticket.

Provide:

• Booking reference (PNR)
• Ticket number
• Passenger name
• Flight details
• Correct name
• Explanation of the correction
• Supporting documents, if required

Step 5: Confirm the Updated Booking

Once the correction has been processed, check your updated reservation and make sure the passenger information corresponds with your travel document.

SWISS Name Correction for Travel Agency Bookings

If you purchased your SWISS ticket through a travel agency or online travel agency, contact the original ticketing agency first.

The agency can review your ticket conditions and coordinate with SWISS if necessary.

Keep your:

• Booking confirmation.
• Ticket number.
• Agency reference.
• Passport or government-issued ID.
• Supporting legal documents, if applicable.

Any agency service fee may be separate from charges imposed by the airline.

Can You Transfer a SWISS Air Ticket to Another Person?

No. SWISS’s published tariff conditions state that a ticket is not transferable.

This means you generally cannot purchase a ticket under your name and then give it to another traveler.

A permitted name correction is intended to correct information belonging to the same passenger. It is not a way to substitute a completely different traveler.

What Happens If the Name on My SWISS Ticket Is Incorrect?

If your ticket contains an incorrect name, contact SWISS as soon as possible.

SWISS reserves the right to verify passenger identity, and its published conditions require passengers to provide proof of identity for electronic tickets.

To minimize the possibility of travel problems:

• Review your booking immediately after purchase.
• Compare the passenger name with the passport.
• Request a correction as soon as you identify an error.
• Keep identification and supporting documents available.

SWISS Air Name Change for Partner Airline Flights

If your itinerary includes flights operated by another airline, additional restrictions may apply.

The operating carrier’s rules can affect whether a name correction can be completed. In such cases, SWISS may need to coordinate with the other airline or review the ticket conditions before processing the request.

Passengers should contact SWISS as early as possible when their itinerary contains partner-airline segments.

Tips to Avoid SWISS Name Correction Problems

• Enter your name exactly as shown on your passport.
• Double-check all passenger information before payment.
• Review your confirmation immediately after booking.
• Contact SWISS as soon as you notice an error.
• Keep your passport available when requesting a correction.
• Carry supporting documents for legal name changes.
• If you booked through an agency, contact the agency directly.
• Do not assume that a SWISS ticket can be transferred to another person.

Conclusion

The SWISS Air Name Change Policy allows passengers to address eligible name errors while keeping the original traveler unchanged. A name correction is different from transferring a ticket to another person, and SWISS’s published conditions state that tickets are not transferable.

The applicable procedure and any charges can depend on the ticket type, fare conditions, itinerary, and whether a ticket reissue is necessary. For legal name changes, passengers should have appropriate supporting documentation available.

To avoid check-in or boarding problems, carefully review your passenger information immediately after booking. If you discover an error, contact SWISS or the agency that issued your ticket as early as possible.

Frequently Asked Questions